19 September 2017
With the move to the digital age picking up speed, many
common and traditional concepts are being flipped on their heads. People and
companies are breaking all traditional norms to deliver us new and innovative
ways to meet our needs and wants.
We believe that this trend will continue to change our
lives, for example many businesses are ditching the ‘desk phone’ and moving
into a ‘digital phone’.
Do you think a similar fate is destined for the common
signature, we do. As consumers demand for fast, efficient and sustainable
solutions, the prerequisite for paper and pen is vanishing. With solutions like
Secured Signing, many of our customers have gone paperless and transformed
their business practices into digital. This means you can interact with
businesses on the go, when it suits you and quickly.
Those businesses that are not considering a change into a
digital platform and a digital customer experience are risking being left
At Secured Signing, we don’t only help
our customers to remain relevant, but we do the same ourselves, constantly
thinking into the future and developing new features. This is how our newest
feature Video Confirmation was created. Can you imagine a world where instead
of signing your name to authenticate a transaction you will record a video of
yourself. With the access to mobile devices and apps like Instagram and
snapchat, we are regularly using the camera device to interact with others. We
believe, this device can be used to confirm purchases, agreements and proof of
Benefit of Secured Signing’s video verification is the
unquestionable authenticity of who is signing or approving a transaction. With
our technology, the video forms part of the legal transactions and cannot be
changed without invalidating the agreement. This is the most secure method to
confirm the identity of the signer.
Check out this quick video showing
how video technology is already supporting the signing process
If you want to stay ahead of your competitors, be sure to
contact Secured Signing today to discuss how we can work together to transform
your business into digital – its smart.
Till next time,
11th September 2017
Secured Signing has been named in the
top 3 best electronic signature solutions currently on the global market. Adam Marshall from Tech Radar Pro describes
Secured Signing as
“one-stop digital signatures service to get to the all important dotted line as
soon as possible”.
Marshall also writes “We're
impressed by the sheer amount of extra services it offers. For example, there's
confirmation feature where you can identify the signer and prevent any
document tampering (if that's a concern). You can invite others to sign and there’s
an even option for document
stood out on top for its cost effectiveness compared to Docusign and Adobe
eSign. “Secured Signing is more cost
effective software than the above two eSignature solutions. We also like that
it's easier to customise your package and get better value as you add more
Our ethos is to make our full
service suite available for every single customer without charging extra. We
know that for all businesses, regardless of industry or size there will come a
time or scenario where one of our extra services will be of benefit. For
instance, our world first Video Confirmation feature can be used to complete
customer due diligence and comply with know your customer regulation (KYC) –
this means our customers are completely enabled to run an efficient and paperless
Open a FreeWay
account today to try for yourself the best one stop digital signature solution -
take out the inconvenience of physically signing paperwork.
Click here to read the full article in Tech
Radar - Top
5 best e-signature apps and software solutions
August 30, 2017
Tim Osborn, of Osborn Law, wrote recently in the Newcastle Herald about
a court case that highlights the risks in relying on scanned signatures as a
form of signing. It's a reminder that if you need to sign, then you should sign
with a tamper proof digital signature that is unique to you and your document. Nothing
else is worth the risk.
In the case in question, an electronic image of the signature
was readily accessible on the corporate network. The court held that documents
signed by simply pasting the image into a document, were not legally binding. It
was not possible to demonstrate that the owner of the signature had personally
applied their signature to the document or given their explicit consent to do
so. The result was a loss of business and a costly court case. It could have
all been avoided by using a digital signature service such as Secured Signing.
Signing a document using Secured Signing is as a simple click to
sign process that differs from scanned signatures in a number of really
The first is that Secured Signing gives you an automated log of
every action performed in the signing process. This is one of the key pieces of
advice Mr Osborn gives in his article. Good quality record keeping is
invaluable in demonstrating that a signed document is evidence of a legally
binding agreement. Secured Signing completely automates the logging of every
action so your people don't have to waste their time, keeping manual records of
who did what and when.
The second is validating the identity of your signer. A key
problem in the case referenced is that it could not be demonstrated that the
person who applied the signature to the document was the owner of the
signature. Secured Signing creates unique credentials for each person who will
sign your document that only they can access. Adding video confirmation to
your signing process captures a brief video recording of the person signing
your document, to give you a signed document that cannot be reasonably
The final thing I'll mention is the inherent authenticity and
reliability of PKI based digital signatures. A digital signature is much more than a graphical
representation of a person's signature. It provides sophisticated methods to
seal the signed document from tampering and creates an irrevocable, unforgeable
and no transferrable link between the signer and the document.
As you know, inviting people to sign your documents with Secured
Signing is quick, simple, inexpensive and reduces your risk. Share with your
friends and colleagues that they too can enjoy the benefits Secured Signing,
help us spread the word and they can be signing documents online today with one
of our Freeway evaluation accounts.
‘til next time
August 8, 2017
seems obvious but it bears repeating. Being absolutely clear on who is signing
your document, not only makes good business sense, it is also a compliance
requirement for many industries. Adding video confirmation to Secured Signing's
usual signing process ensures there can be no doubt about who signed your
if your business is not subject to anti money laundering and counter terrorism
financing (AML/CTF) legislation, robust customer due diligence practices will
give you a competitive advantage, limit your exposure to the risk of loss and
protect your business from damage to its reputation. It's also just plain good
sense. If there is ever a dispute, being able to simply and clearly demonstrate
who signed your document will ensure you are best placed to recover monies owed
or the return of equipment hired or leased.
is not just banks and other lenders that need to comply with the customer due
diligence requirements of AML/CTF legislation. A recent mutual evaluation of
Australia's AML/CTF frameworks gave an overall pass mark, but highlighted key
areas of concern. Research by AUSTRAC, the Australian government's financial
intelligence agency, indicates the outcomes around customer due diligence (CDD)
vary from very high confidence to closer to 50% confidence in customer
identity. This is an area that needs to improve as AUSTRAC rightly identifies
that knowing your customer is "the cornerstone of an effective AML/CTF
regime." It is not surprising that regulatory reform proposals recommend
both more explicit CDD requirements and the application of CDD requirements to
a broader range of industries.
Signing's video confirmation capability is a simple yet powerful tool to
demonstrate you know exactly who is signing your documents.
expect to be able to transact business with you online. Inviting your customers
to sign documents online with Secured Signing gives you the capability to meet
this expectation of customer convenience while enjoying the security,
authenticity and reliability that only tamper proof digital signatures can
provide. Adding a video confirmation
to your online signing process gives you complete confidence you know who you
are dealing with and in particular who signed your agreement.
you ask customers to use video confirmation in the signing process, they are
prompted to record a short video before they sign the document. The whole
process takes no more than 10 seconds. The video records a specific gesture
which is recorded in the Secured Signing document log and the video's secure
location is appended to the document and sealed with the PKI digital signature,
ensuring the details cannot be modified without invalidating the signature.
your non face to face transactions don't give you this degree of confidence in
knowing who your customer is, it is time to closely evaluate the benefits
Secured Signing can give you. The best first step is to open a free
evaluation account and try video confirmation of signing yourself.
Secured Signing's website provides a lot more detail on how video
confirmation works to deliver unquestionable confirmation of signer's identity.
As always, if you have specific questions, please get in touch and someone will
contact you personally.
June 6, 2017
Financial services companies must know who is signing their
documents. If there is any doubt that the correct person has signed the
loan, agreement, authority to proceed, or whatever the document may be, the
business leaves itself open to fraud, is exposed to unnecessary risk and faces
the possibility of loss, not to mention becoming non-compliant with 'Know Your
Customer' legislative requirements. Secured Signing provides the most
robust verification of signer identity with the world first use of video
confirmation as part of the signing process.
Online signing by its nature provides much stronger
confirmation of who is signing your documents than simply sending documents by
post or email and taking it on faith they have been signed by the correct
person. The addition of video recording of the signer, in a way that is
uniquely and irrevocably tied to the document being signed, provides a degree
of confidence in signer identity that cannot be reasonably challenged. It
is a genuinely innovative approach that provides a degree of confidence in
identity that is unmatched by any other signing method. It builds on the
already robust authenticity of the underlying PKI Based digital signatures used
by Secured Signing and existing additional identity verification tools such as two
factor authentication and identity document searches.
Let's drill into how the process works to really appreciate
how robust and reliable this new approach is.
Video confirmation is quick and simple for the signer. They
are asked to activate the camera on their device and record themselves
performing specific gestures. It takes less than 10 seconds. The required
gestures are specific to the document being signed, recorded in the document
log and are analysed in real time. The nature of the verification and the
changing requirements make it impossible to pass the verification using an
image or pre-recorded video. Video confirmation provides much stronger
confirmation of identity than static biometric verification such as facial or
The confirmation video is retained in a secure, encrypted
repository. The signed document contains both a reference to the location of
the video confirmation and the password required to access it. The tamper
proof mechanisms inherent in PKI based digital signatures means neither the
reference nor the password can be modified, without invalidating the signature.
All documents signed with Secured Signing can be verified independently
to confirm the document content is unchanged. Video confirmation enhances
the inherent security and authenticity of PKI based digital signatures with the
recorded video of the person signing the document.
Video confirmation is available to all Secured Signing
customers now. Once enabled in My Settings, the option to require a signer to
provide video confirmation is available on the signing workflow screen.
You can try Secured Signing, including video confirmation of identity for
free. Register for your account now.
'Til next time